Havio
Features

Repairs, rent and taxes, without the back-and-forth.

Havio connects your tenants, your vendors and you. Everyone sees the same status, and every step leaves a record, from the first photo to the line on your Schedule E.

One repair, start to finish

Five steps, three people, and nobody has to chase anybody.

  1. 01

    Tenant reports it

    Photos, what's wrong, and when they're home.

  2. 02

    You pick a vendor

    One of yours. They get everything in one link.

  3. 03

    Vendor books a time

    From the tenant's windows. Everyone sees it.

  4. 04

    Vendor sends the invoice

    Line items and after photos, from the same link.

  5. 05

    You approve

    Or it approves itself under your limit.

Havio on a phone, a tenant reporting a kitchen sink leak with photos, the repair type, and a time window

Repairs

Requests that arrive with everything you need

Tenants report a repair from their phone. You get the photos, the details and the times they're home, instead of a blurry text at 11 PM.

  • Photos with every request, so you see the problem before you call anyone
  • A few quick questions per repair type, with a safe tip when one helps (like shutting off the water)
  • A separate emergency button for things that can't wait
  • Tenants pick the time windows that work for them
  • Everyone sees the same status, from reported to fixed
Havio on a phone, a $145 plumbing invoice with before and after photos and an approve button

Vendors and invoices

Your vendors, without the phone tag

Keep the plumbers and handymen you already trust. Each job goes to them as one link with the photos, access notes and times. They don't download anything or make an account.

  • Send a job in one tap, by text from your phone
  • Vendors accept, pick a time from the tenant's windows, or pass, right from the link
  • When the work's done, they send line items and after photos from the same link
  • Set a limit per vendor, and invoices at or under it approve themselves
  • Send an invoice back with a reason, and the vendor fixes it from the same link
  • Mark it paid and how you paid, so your records are done too

Tenants see when the work is booked and done. They never see invoices or what you paid.

Havio on a phone, October rent with $6,450 of $7,800 collected, one late unit with a late fee, and paid units with receipts

Rent

Rent that pays itself

Tenants link their bank once and pay in a few taps, or turn on autopay and stop thinking about it. The money goes straight to your bank through Stripe.

  • Bank payments, once or on autopay, with no fee for tenants
  • Reminder emails a few days before rent is due
  • Late fees on your terms: flat or a percent, with the grace days you choose
  • Waive a fee, or add one by hand, whenever you need to
  • Receipts for every payment, ready to print
  • Paid by check or cash? Mark it paid and it counts the same

Only charge late fees your lease allows. Havio warns you above Minnesota's 8% cap.

Taxes and reports

Tax time takes an afternoon, not a weekend

Every rent payment and every repair you pay lands in your reports as it happens. At the end of the year, Havio hands you the numbers your Schedule E asks for.

  • Rents received and repairs per property, matched to Schedule E lines 3 and 14
  • A year-end summary you can print or save as a PDF for your tax preparer
  • What you paid each vendor, flagged when they may need a 1099-NEC
  • A spreadsheet export of every payment for the year
  • Filter by year and property, and see unpaid rent, on-time rate and average days to fix

Havio organizes your records. It isn't tax advice, so check the final numbers with your tax preparer.

And the rest

The everyday stuff, handled

Messages

One thread per tenant, tied to their repairs, so nothing gets lost in your texts.

Documents

Leases, notices and inspections per unit. Share them with the tenant, or keep them private.

Email updates

A note when something needs you: a new request, a booked visit, an invoice, rent paid.

Made for phones

Tenants report and pay from their phone, and vendors work from a link. Nobody has to download anything.

Two-step sign-in

Turn on an authenticator app for your account, with recovery codes in case you lose your phone.

Before and after photos

Every repair keeps its photos, so you have a record if anything comes back.

See it with your own units.

Add a property, invite a tenant and your vendors, and you're set. It takes about five minutes.